Quotes & Testimonials

"Comprehensive coverage of information needed. The trainer was friendly, knowledgeable, inclusive, empowering. Great day of learning, lots of opportunities to ask questions in a supportive environment."
Heather Harte, Key Skills Co-ordinator, The Fashion Academy

"The training was very useful and inspirational and the trainer was well prepared. It was interesting, fun and...I learnt!!!"
Marita Horcajo, Course leader, Modern Languages, Northbrook College

"Barry used his own experience and sense of humour and mad a FUN way to learn. I took away a different view point about differentiation. This training has enabled me to expand and relate to my own practice. Inspiring and thought provoking, it has encouraged me to think out of the box. Style with a passion for teaching! Thank you."
Suzanne Charlesworth, Teacher and Assessor in Early Years, Northbrook College

"This was a great opportunity to develop skills and knowledge relevant to identifying indicators of abuse in children and vulnerable adults. The training was very informative and constructive. Barry is very knowledgeable in Safeguarding, has a warm, approachable and used lots of relevant experience in his delivery of the training. The training was very good.  I am now becoming more reflective of my role and responsibilities towards my learners regarding Safeguarding and developing strategies to cascade the knowledge and skills gained from the training to my staff. I am looking forward to the next training session!"
Juliana Onwukegu, Coordinator Learning Pathways, Hackney Community College

"The training day was enjoyable and informative. It has been an excellent opportunity to ask specific questions to meet own needs. We were provided with the opportunity to reflect on own practices and develop ways to improve. The trainer is inspirational."
Bev Cleves, Head of Student Support Services, Hadlow College

"I have attended many training sessions on a variety of topics and I find the Pivotal Education training excellent and memorable."
Sue Lockwood, Senior Administrator, YMCA Training, Stockport

"Flexible, positive, realistic."
Julia Peacock-Baker, Advanced Lecurer in Foundation & Learner Inclusion, Stockport College

"This course was excellent and inspiring. I personally changed my approach in the very next lesson I taught and I could see the difference it made."
Susan Grout, Additional Learning Support Manager, Lambeth College

"Very helpful training, packed full of advice. This is one of the best training days I have been on. Very effective teacher with a very approachable manner."
Sarah Darling, Senior Lecturer, Emergency Care, Birmingham City University

"Helen provided an excellent example of an assertive teacher! I liked everything about the session. Very effective and well delivered."
Clair Brackstone, Lecturer, Birmingham City University

"The training was very good: interesting and stimulating. It was up there with the best. I really enjoyed the session."
Glenn Forster, Lecturer in Carperntry and Joinery, New Durham College

"The training was eye-opening and thorough. The trainer is passionate about the subject matter."
Mel Uttley, Head of Sixth Form, Tettenhall College

"The best staff development session I have ever attended."
Barry Poskett, Sports Lecturer, New Durham College

"The complete package was excellent. This is the most effective and enjoyable training course that I have ever attended. I can implement what I learnt immediately."
Janet Wilkinson, Lecturer in Foundation Studies for MLD, College of West Anglia

"The training was entertaining, informative, supportive and gave me loads of ideas. Very high quality of planning and extremely effective trainers."
Kathering Colcombe, Teaching and Learning Development Manager, Department of Technology, Northbrook College

"I really enjoyed the session, much more than I expected. This training session was actually my third choice for the day, but looking back now it should have been my first choice! One of the great things about the day was that the trainer, Chrissie, tailored the day to our needs and worked hard to make sure we all gained from her knowledge and experience."
Hannah Cook, Senior Student Services Officer, Havering College

"Helen Day obviously knows her subject. She is a very proficient deliverer and related well to everyone in the room (a mixed bunch with varying degrees of experience in the subject). The session moved along at a good pace, but we still had ample time to ask questions and discuss issues. Excellent!"
Sandra Wilson-Sutter, Lecturer, Lowestoft College

"It was far better than other courses I have attended - no other courses were so practical. A very thought-provoking experience."
Eliza Marcinowicz, Lecturer in ESOL and Modern Languages, Aberdeen College

"Teaching is a song and dance act mixed with education. Barry has this off to a tee! Great advice put over in a very positive way, with enthusiasm and humour."
Carole Coren, Graphic Design Course Leader, Northbrook College

"The session was well-managed, flowed and had good humour. It was very well presented and much more professional than any other course I have attended. If there were any other Pivotal courses on offer to me, I wouldn't hesitate to attend."
Kev Bland, Lecturer, Stephenson College

"The trainer, Barry Stay, had an excellent delivery style, modelling behaviour management as well as teaching it!"
James Summerhayes, Lecturer in Foundation Studies, Weston College

"The training was so informative and interesting: I thought it was excellent. I can't wait to get back to work and use my new knowledge."
Laura Healey, Trainee Tutor, South East Essex College

"This course was a 'God Send'! I thoroughly enjoyed the day."
Janet Coxon, Educational Support Worker, Derby College

"I went away feeling empowered and uplifted. A good place to be when staring a new term with learners!"
Samantha Emms, Learning Support Assistant, Walford and North Shropshire College

"Chrissie established a good atmosphere for learning immediately and it was maintained throughout the session."
Julie Vincent, Lecturer, Stockport College

"The session was inspiring and thought-provoking."
Christine Padgett, Careers Advisor, New Durham College

"I liked every aspect of the training. It was better than any other course I have attended."
Oby Oraedu, Lambeth College

"This was my third training session with Helen and I find her sessions clear and interesting. Her style is inspirational. Purely excellent.."
Erica Campbell, Lecturer, Lambeth College

"I really can't praise the training enough! As a new teacher I needed this on day one!"
Susan Taylor, Lecturer, Sport & Leisure, The College of West Anglia

"I couldn't fault it. It was fantastic!"
Claire Exley, Hairdressing Instructor, Newcastle College

"Paul is a natural at working the crowd and tailoring delivery to the group."
Donna Bright, Lecturer, Lincoln College

"I really enjoyed the training, Paul has a relaxed delivery style that allows everyone to take part."
Helen Murphy, Course Tutor, Lincoln College

"The trainer, Chrissie, was excellent at making everyone get involved and motivated. Great enthusiasm and excellent knowledge of the subject. Resources were varied and interesting. A great experience."
Victoria Markham, Lecturer, Boston College, Lincs

"I have ADD, but Chrissie managed to keep me engaged all day!"
Simon Goldberg, Lecturer in Computing, Boston College, Lincs

"Paul ran training for around a 100 teachers and classroom support staff at this Beacon Sixth form College. Sixth form colleges often have the reputation of being ‘blessed’ with mature, focused and well behaved young people – in comparison to schools. As we have an open access policy which means we ‘take a risk’ on many young people who have struggled at school – we are now experiencing a number of issues around challenging behaviour. This approach earned us a Grade 1 for Social and Educational Inclusion in our last Ofsted inspection and it is something we are very proud of. Paul also did a session with our vocational and level 2 staff on more advanced techniques – both sessions were very well received."
Julia Pollock, Staff Development Co-ordinator, John Leggott College, Scunthorpe, Lincs

"Excellent training event, stimulating and informative – by far the best I have attended for many years."
Alan Stockdale, Skills for Life Tutor, North Nottinghamshire College, Worksop

"Barry kept our attention and maintained engagement. There was a strong combination of theory and practical. The session gave me the confidence that the approach I am taking with my department is right. I was pleased to see the positive engagement of my staff with what was being said."
Carolyn Donegan, Head of Department, The College Rhymney

"I thoroughly enjoyed the whole day. Paul Dix is a highly motivational trainer with an inspirational style. At last - training that is fun as well as informative!
Clare Thornton, Lecturer, Northbrook College, Worthing, Sussex

"This training was valuable as it related specifically to teaching difficulties and provided strategies to overcome them. An excellent example of good lecturing."
Pauline Adams, Lecturer, Barnet College

"I have thoroughly benefited from my involvement with Pivotal. The Pivotal team have been an excellent resource. All aspects of the coaching and training have been excellent. Thank you for a positive, encouraging and supportive experience."
Chris Bailey, Lecturer, Barnfield College

"Pass on my thanks to Paul for the excellent delivery of his training day. I came back to work with renewed enthusiasm and have already tried some of his many strategies with some of my more difficult students and they really do work."
Susan Marshall, Lecturer, East Riding College

"Paul was absolutely brilliant! I usually get bored in training sessions but there was no time to get bored on this course. Paul kept me engaged all day. The content of the training was very valuable and I am using strategies from the course every day."
Barbara Francis, Lecturer, Harrow College

"Paul was an excellent presenter and I particularly liked that he spoke from experience as a practitioner and not just a theorist. He made everyone think about their practice and many of the strategies he reminded us of or introduced were often simple in concept but very effective in practice. What I particularly came away with was the confirmation that despite the often challenging behaviour we experience in schools and colleges what most of our students and pupils want is to be listened to and treated with respect and not be discriminated against as a group but treated as individuals with views that are worthy of discussion even if we disagree with them!"
Jennie Davis, Teaching Assistant, Macclesfield College

"Paul Dix is a Superstar - I have learnt so much from this course. The best behaviour course I have been on. I have some great ideas for Sept - Can't wait to use them. Paul keeps you engaged the whole day!"
Natalie Amos, Lecturer, West Herts College

"I am always skeptical when attending these sort of courses, the trainer usually drones on and on about topics we all ready know, this was not the case with Paul. I must admit this is one of, if not the best course I have been on, and I would not hesitate to recommend your company to others."
Trevor Drury, Lecturer, Wilberforce College

"The course was extremely stimulating and used current legislation and recent classroom examples to look at relevant issues in behaviour management. The training was proactive and practical – not just sitting and listening as so many training sessions are. The use of role-play was excellent and helped me see situations from the student’s perspective. Since the course, I have altered my body language when talking to young people and consciously think about how I speak to them. I found the course very useful."
Stephanie Walsh, Bedford College

"Just to say that the course I attended on Monday was most helpful and inspirational. No time was wasted as the delivery was brisk and to the point. I have been teaching in further and higher education for over 20 years and in that time have attended numerous seminars, but Monday's course was one of the most informative and useful. "
Jean Mitchell, Lecturer, Bromley College

"A very good session. Chrissie conveyed an obvious mastery of her subject without recourse to flashy techniques such Powerpoint or too much role play. She has a very friendly and unthreatening style"
Mark Dellar, Resource Centre, The College of North West London

"Chrissie is a very powerful communicator. She made the course come alive for every member in the class. Everything was interactive, relevant to our particular situation and lively, yet humorous. The training was excellent! The day went so quickly. Thanks to Chrissie."
Mr Charles Engola, Deputy Learning Resource Centre Manager, The College of North West London

"Very experienced and knowledgeable trainer, incredibly interesting to hear his stories, made me realise that is just careful use of language required for behaviour modification in the classroom. This training session was up there with the best of them!"
Claudine Sutton, Lecturer, Derby College

"This is probably the best and most useful personal development that I have undertaken since I started teaching. I thoroughly enjoyed it."
Billie Welford, Lecturer, Derby College

"I would like to thank the trainer for his role modelling of the behaviour, which I feel made it such a success. He was well planned and had excellent command of the subject he was teaching. I hope that I get the opportunity to experience further training that he offers. He answers the questions honestly and with real ideas that you can try in your own teaching and with students. An excellent training session that more than met my needs. This training was much better than other events I have attended"
Sally Kirk, Lecturer, Derby College

"The training was excellent. Bill had a very engaging delivery style and his experience in the classroom really helped to translate theory into practice for me. I know that he had a big impact on the delegates and that the training gave many staff a boost of confidence in dealing with behaviour."
Anne Dunkley, Staff Development Officer, Dewsbury College

"Enlightening and thought provoking. Important matters and situations were discussed. There was something of interest and help for everyone. Most people could identify in some way with the various topics of discussion, and it would be difficult not to learn something new as a result of this course."
Rosemary Wallis, Librarian, Godalming College

"The training was very motivating. The content was relevant, interesting and helpful and was delivered in an enthusiastic manner by a competent and professional trainer who had a host of experience to share. The best training I have attended this year, by far. Thank you!"
Susan King, Key Skills Lecturer, Great Yarmouth College

"I would like to say that the training session was great stuff. The whole session had something for everyone and was very real. So I would like to thank whoever managed to find Bill and would fully recommend to anyone that did not get the opportunity to go see, listen and learn. Many thanks and money very well spent. Excellent day full of practical examples and strategies"
Tracey Mace, Human Resources, Grimsby Institute of FE

"The trainer’s style of delivery was excellent. Helen made the content very digestible and interesting. I left the session very motivated and positive about the next twelve months teaching. Arguably the best staff development this academic year."
Stacey Venables, Lecturer, Halesowen College

"The best training that I have attended in the last 10 years. Thank you!"
Lecturer, New Durham College

"This course was in a different league to others I have attended. The presenter's knowledge and experience was used very effectively to illustrate this vast subject and to identify real people in real situations. I could have done with this training twenty years ago!"
David Chalmers, Hospitality Lecturer, North Nottinghamshire College

"I found this session both motivating and inspiring. Chrissie is obviously a highly skilled individual who makes learning accessible and enjoyable. I also felt empathy emanating from her which made the session more personal and pertinent. It was the most useful and enjoyable session I have ever attended on an inset day."
Karen Walker, Lecturer, Northampton College

"I've done fourteen years in the TA infantry, fifteen years on building sites and now I teach kids from deprived areas of Derbyshire how to become bricklayers. I thought I had it sussed using military training techniques and common sense - remain cool, be fair, firm and friendly, see things on the learners' level. I didn't realise there was so much more that could be done, and for so little cost in effort. Great seminar!"
Derek Stanton, Lecturer, South East Derbyshire College

"This was my day off but I thought attending would be beneficial. How right I was, an outstanding, motivating and thoroughly enjoyable experience. Excellent!"
Cathy Elson, Lecturer, Tamworth and Lichfield College

"Clearly Dr Davison knows what he's talking about and is able to convey relevant information with anecdotal interludes which assist understanding. I was very tired, after a long year and a demanding week, when I entered the session. It wasn't long before I perked up and my attention was held. I'm glad I had the opportunity to attend. This is the first staff training this year that has been relevant and enjoyable."
Lynne Brindley, Lecturer, Thurrock and Basildon College

"To get pro-active, constructive and realistic advice in how to anticipate and cope with 'challenging' learners, from someone who evidently REALLY knew his stuff and had 'been-there-done-that', was a breath of fresh air!"
Matt Trow, Lecturer, West Nottinghamshire College

"This is the best training session I have attended. The trainer knew a lot about his subject and delivered it well. His delivery kept my attention and his questioning was provocative and insightful. This is a course that I would recommend to everybody."
Kelly Wheeler, Lecturer, Weston College

"The training helped to refresh the skills I once had but had begun to doubt... I had been thinking of leaving teaching recently because it was beginning to feel staid and flat. This has given me the buzz I needed; thanks very much."
Elaine Wood, Lecturer, Wyggeston and Queen Elizabeth I College

"The trainer was inspirational and helped me to re-evaluate my practice. Professional and very well informed..." 
"The training has been extremely useful. I feel I am able to improve practice and that teaching and learning will be a better experience for my team and the students." 
Totally Inclusive Education Delegates, Derbyshire

"Everything Paul said made sense he really seems to understand how difficult our jobs can be."
Course Delegate, Bridgend College

"I found the course fascinating. A valuable experience. I enjoyed listening to all the trainer's experiences in this field. He is a very well informed and friendly man."
Sophie Partington, Functional Skills Tutor, YMCA Training

"The training day was an insight in to how to change your way of thinking to accommodate different ways to combat bad behaviour. Paul is very good at his job a well polished and rehearsed routine. He is a real professional her knows how to work an audience has excellent timing and is very good at his delivery. One of the best trainers I have had on any course."
Brian Jones, Lecturer, Bridgend College

"The training was Very informative, enlightening and entertaining. Paul Dix is delightfully eccentric with a touch of madness coupled with an in-depth knowledge and hands on experience of his subject. If this is the standard or courses run in future put me at the top of the list."
Gareth Thomas, Engineering Lecturer, Bridgend College

"The training was an informative and emotional experience highlighting the need for everyone to be active in safeguarding children and young adults. Miller is an approachable and charismatic man with obvious passion and experience in his subject."
Angela H Mason, Tutor, Bishop Burton College

"I found the training very interesting and informative and have learned a lot of skills that I can transfer to my approach with learners. It was informative and tackled the issues required whilst being enjoyable and easy to understand. The trainer delivered the course very well and was able to respond well to all questions asked. I really enjoyed the course and would be interested in doing further courses like this in the future. I feel like I have learned a lot of skills and strategies that I can use in my job and show others. I think a lot of the skills shown can be used in any kind of environment and I think everyone would benefit from being able to use this training."
Eleanor Launders, Administration Assistant, North Nottinghamshire College

"I thoroughly enjoyed the training as I could identify with the teaching. Interesting examples used which were relevant. The trainer was very lively and dramatic which made it interesting. The trainer obviously knows what he is talking about as he is able to draw on his own experiences and is able to empathise with trainees and their experiences."
Satwant Gill, Skills for Life Lecturer, Derby College

"An enjoyable learning experience, delivered by a teacher whose knowledge had quality and not just quantity. Barry is a trainer/teacher/facilitator who had everyone's attention from the start till the end of the session."
Kevin Jones, Motor Vehicle teacher, Stratford-Upon-Avon

"The training was educating and entertaining - it did what it said on the tin. The trainer is knowledgeable and inspiring with great oration skills. This is was the best training session that I have ever attended in six years of teaching."
Nicholas Batty, Construction Lecturer, Harrow College

"I tremendously enjoyed the course. The best training I have undertook in the 6 years at Harrow College. Paul is articulate, resourceful, knowledgeable, inclusive, professional and thoroughly entertaining. I would say this training is essential for anyone working with young people in whatever capacity and it should be compulsory."
Geraldine Feeney, Student Support Assistant, Harrow College

"The training was a reality check on how we manage or fail to manage classroom environment. The trainer was very dynamic yet down to earth. The trainer was very empathetic to the problems that we meet dealing with young people in the classroom."
Mick O'Connell, Lecturer Carpentry and Joiner, Moulton College

"The training was very informative, included interactive tasks and I found it very interesting. The trainer used own experiences and great teaching styles. He made the training as good as it was."
Michelle Roberts, Lecturer, Moulton College

"The training was fun, instructional and motivating. Paul is knowledgeable and engaging. The session was well paced and considered. There was a really good mix of learning styles catered for. I had fun, learned and was reminded why I chose education as a career."
Adam Calcraft, Guidance Support Tutor, Scarborough 6th Form College

"The training has been useful and it has enhanced awareness of the issue. The trainer is engaging, well prepared, positive and friendly!"
Daniella Maria Boca, ESOL Teacher & ESOL Exams Co-ordinator, Joseph Chamberlain 6th Form College

"Really useful real life examples. An excellent and detailed grounding in the subject, very well presented. Barry is very experienced and entertaining."
Steve Archer, senior tutor, East Berkshire College

"I enjoyed the way the training related to practice that you see in own classes. Enlightening. Barry is full of scenarios very experienced in behaviours."
Karen Hall, Lecturer, Basingstoke College of Technology

"This guy [Paul Dix] is full of useful information and ideas. A really enjoyable session, loads of valuable ideas and suggestions to work on to develop behaviour management. Examples were relevant to our own experience and really provided thought on different ways to handle behaviour in class. Most relevant and useful staff development session I have been on – would recommend and a follow up/review session would be useful."
Delegate from West Nottinghamshire College

"The training was delivered in a style which was plain and easy to understand. The content, delivery and leanings towards psychology suited me personally.
I feel that it's important to constantly reassess one's teaching. A lot of staff in the College stress about things they could easily change by implementing some of the methods used in the training."
Neil Ellison, Lecturer, Merton College

"I enjoyed it being an open course where we heard everybody's experiences I felt I gained a lot from this. I feel this was a very well organised course, very relaxed and easy to get involved.
Thank you very much."
Samantha Weir, Beauty Therapy-part time lecturer, The Colchester Institute

"I thought the trainer was a fantastic teacher, he has really inspired me to want to become a teacher and would love to have more help from him and him be my tutor. Shame he is not at our institute."
Amy Macfarlane, Learndirect Administrator, The Colchester Institute

"A light in the darkness."
Vivienne Hulme, Link Support/TA, Barnet College

"I thought Paul delivered the session in an interesting way, it was not boring! Perhaps some of the content was more geared towards teachers, but this was only minimal and understand Paul cannot fine tune the session to every individuals needs. I enjoyed the course, I was expecting it to be a waste of time but it was quite the opposite! It was Innovative, fun and interesting. Paul was clear, professional and experienced and took into account comments made by course attendees. I really enjoyed the day and would like to thank Paul for this."
Caroline Ryder, Student Support Admin Officer, John Leggott College

"The training was interesting, relevant and useful. Chris was effective, knowledgeable and enthusiastic. I thoroughly enjoyed this and could have listened to Chris talk for so much longer. One of the great things was that he is so passionate about this and it is obvious that he has huge knowledge about this subject and truly believes in his strategies as they are proven by experience. I really feel that I could always listen to training on this subject; I firmly believe that you can never know too much - there is always more to learn. There are still people around who simply don't realise that you can/how to turn students behaviour around, and that there are often very simple reasons for bad behaviour."
Penny Ellison, Learning Assistant, Chichester College

"I thought the trainer was very knowledgeable and experienced in the field, this meant that he was able to draw on his experiences and give examples of his own personal experiences which made the subject more interesting."
Victoria Lidster, Business Administration and Enterprise Lecturer, Derwentside College

"Helen was so professional and involved everyone in the session and kept everyone's attention. The whole package was perfect. Helen really knew her subject and was passionate about it which came across in her delivery. This was the best training by far. It was excellent, very informative and fun! I thoroughly enjoyed the training session. The trainer was very interesting and professional and I loved her style of delivery."
Kaye Willis, Work Experience Co-ordinator 14-19 Team, Boston College

"Obviously very experienced. Barry has good sense of humour. It provided me with additional tips on how to alter my behaviour when dealing with low level disruption. He was knowledgeable, funny guy whom I would like to sit next to at work. You can never get enough of behaviour management."
Sonnie Howson, Lecturer, Richmond-Upon-Thames College

"The trainer was obviously very knowledgeable and passionate about the subject and was able to cover a range of issues. In other training sessions attended, the trainer has not delivered with the same amount of passion and conviction. The training was relaxed, informative and at the right level. The trainer was knowledgeable, approachable and willing to help with and discuss problems experienced."
Pat Hobday, Skills For Life Lecturer, City of Sunderland College

"The training was enlightening and fun as well as having a very serious purpose. It was one of the best training I have ever been on! Excellent - right up there at the top! Serious behaviour management input/discussion/ anecdote to illustrate points & strategies developed to use with learners - delivered with a quirky twist which made it fun. Barry was professional in his approach, obviously well prepared, knowledgeable, flexible in terms of dealing with a tricky session space, empathetic and obviously a 'people person' with a nice line in quirky humour to keep the activities and responses of his disparate audience humming along.I have been to a huge number of training days at UH, at conferences all over the world, at huge variety of venues and would be hard put to find more than a handful I had enjoyed as much or learnt as much from as this particular training session - More please!"
Libby Byne-Grey, Cross College Literacy Learning support Tutor, Hertford Regional College

"The activities, pitch of the 'pep talk', summarizing of collective conclusions drawn from the activities, anecdotes and replies to questions were useful & illuminating. This one was excellent. I think it was made as effective as it was by the complementary skills of the two trainers. It was illuminating, thought-provoking & instructive beyond all my expectations."
Julia Seton, Lecturer in Communications, Tower Hamlets College

"The training was entertaining (a good "hook") and ranks as one of the best (in 33 years in teaching). It was effective, thought provoking, and packed with common sense. Paul, except for the accent, he could have been an east-ender! The above comment refers to his engaging style, brimming with confidence."
Steve Harold, Key Skills Lecturer, Exeter College

"It was so refreshing to attend an event where every part of it was stimulating and relevant - of course the dynamic presentation enhanced this enormously. I couldn't fault it. I only planned to attend the morning session, but enjoyed it so much I stayed for the rest. I have a short attention span, so to hold me for 6 hours confirms how good it was. I have to say that's the best training session I've ever attended. Outstanding. Paul was well informed, with the rare gift to keep us all focused and engaged for the entire session."
Ken Heritage, Lead Tutor, Faculty of Humanities, Exeter College

"The variety of presentation methods was engaging. 'Dipped' into handout but encouraged to read fully for further detail. The training really made me think about the way I do things/approach potential situations which could blow up. I would have loved it to be a full day of training with more practical demonstration/role play I certainly enjoyed the training - thank you! I can say without doubt that it was the most engaging training course I've ever completed. I've never found a course so interesting or come away from a course so fired up. The strange thing was, most of the course content was commonsense, but it was affirming of that whilst also inspirational. Affirming commonsense practice in a fun and inspirational way! The treiner was obviously very experienced - would have loved to be a fly on his classroom wall!"
Helen Churchill, Learning Advisor in the Department of Children, Care and Health, Derby College

"I have attended many Equality & Diversity sessions over the years and this one was the most informative and useful of them all. Bite size information points. Miller was excellent with a sound knowledge and obvious passion on the subject."
Lindsey Humphrey, Payroll Manager, Huntingdonshire College

"The training was very informative and presented in such a way you could appreciate a little of what it is like to have this disability. Whilst an excellent training a full day would have given an opportunity to touch on aspects that could only be put in handout form. Even though this was very informative. I enjoyed the training very much, it has put into perspective things I didn't understand about the subject. The enthusiasm of trainer was infectious! Excellent!"
Georgina Lenton, Student Support Assistant, Warwickshire College

"Everything was fine. Effective training with an efficient and organised trainer. Knowledgeable and efficient tutor. A well prepared and well delivered session. Very enjoyable."
Dawn E. Walker, IT Trainer, Salford College

"All aspects were enjoyable and relevant. Thought provoking - including a range of activities and stimuli designed to accommodate different learning styles and maintain the attention of the audience. Professional and knowledgeable, personable, experienced and IT competent."
Fiona Wood, Curriculum Development Manager, Halesowen College

"Absolutely loved it! I learnt things and the trainer's humility and understanding shone through! This was the best training ever! Awesome. The trainer was enigmatic, inspirational and a great role model and teacher. I wanted more....the day previous I had been disappointed at attending another college presentation and the lack of passion and realism, there was no connection the day before. This however was a complete difference the full bag of mashings so to speak. I would love to learn more from The trainer and develop under his wing in other presentations he may give? A wealth of experience and deep breadth of knowledge, I have already started implementing some of his ideas and tips and I loved the way he shared his concerns about lesson objectives etc, etc."
Mark Harrop, Lecturer Key Skills, Rotherham College

"Very well, there was a lot of practical easy to apply good advice. More refreshing than half a pint of lager on a sunny day. Bull's eye, hit the target all the time."
Andy Reeves, PAL, MidKent College

"The course was superb. Perhaps the biggest step towards delivering excellence that the college has taken in a long time. Infectious energy and passion for the subject enabled us all to greatly benefit from the day. It was very refreshing to attend a training session that did not focus on attendance and retention figures as being the only two factors important in achieving excellence. It was also refreshing to see personalised and individual target setting being advocated - in that way the student review process begins to have some real meaning and purpose rather than 'just ticking another box'. I think that all my colleagues who were not present should attend the training session in the future to ensure a consistent approach to target setting and the delivery of excellence across the college."
Ian Scott-Garrett, Lecturer in Law, Shrewsbury College

"Fantastic - raved to every one about it."
Sarah -Jane Lockwood, Assessor, Carshalton College

"Miller was passionate and extremely knowledgeable. He made his session real to life. Didn't dwell too much on the theories, more on his experiences. Excellent!"
Julie Mountford, 14-19 Curriculum Quality Manager, Stockport College

"The training was fun, informative and thought provoking. The trainer, Miller Thomson, was interesting, experienced and inspiring for a can do approach. So interesting leaving me wanting to know more. This training should be 'compulsory' for staff teaching 14 -19 learners. Also very useful for support staff/mentors."
Diane Towey, Gifted and Talented co-ordinator, Stockport College

"Barry was straight talking and his directed questioning stretched the learner. He was humorous and experienced. The training was really practical and relevant to my job as a lecturer. Love it! It will make a difference to my teaching next term. Thank you for an excellent session, would that all staff training be of this quality!"
Andy Pierce, PT Lecturer, Chelmsford College

"A fun session that kept everyone interested and an excellent trainer with a vast subject knowledge."
Carl Middleton, CTL Lecturer Carpentry and Joinery, Chelmsford College

"Paul was excellent at delivering the session, he kept everyone focused and I thought the session was well planned out. A fun and enjoyable session tailored to suit everyone's needs. This was one of the best behaviour management training sessions I have attended since working for West Notts college. Would certainly recommend it to other colleagues and departments."
Amy Hollingworth, Business Administrator and Centre Support WNC Ashfield, West Nottinghamshire College

"Factual information dressed in practical experience a pleasure to be involved. Having used Paul's books for years it was a pleasure to hear his passion for young people and the real practical ways of supporting behaviour change. Amazing!!"
Sarah Le-Good, Ashfield Manager, West Nottinghamshire College

"My colleagues and I all agreed this was a very enjoyble day with plenty of interactive activities. Chris is interactive, friendly and interesting."
Lisa Buckland, Lecturer, Coleg Morgannwg

"What we all need to do our jobs better; it was expert, engaging and enthralling. An entertaining, charismatic, influential, persuasive communicator doing what he does best. The training was excellent and certainly engaged even those who were unconvinced beforehand. We'll get our whole organisational approach and there will be no more teachers (and learners) struggling through lessons!"
Catriona Mowat, Head Coach: Teaching, New College Nottingham

"It's very good news that the College's management is committed to taking a whole institution approach to changing behaviour of students and staff. The training was extremely informative and thought provoking. Well prepared, knowledgeable and very effective presentation style."
Steve Duty, Health and Safety Manager, New College Nottingham

"Enjoyable, informative and fun: it was excellent! Chris was inspiring, motivating, credible and had great empathy."
Julie Lawrence, Programme Manager, City College Norwich

"The first time I have been to something I can truly use. Chris was motivating and full of energy; together with hands on experience."
Paula Horsfall, Lecturer, City College Norwich

"Style of delivery spot on, reached out to all present, captured attention quickly, relaxed but purposeful, created a safe environment within which we could explore our reactions and ways of dealing with situations. Chris is knowledgeable and resourceful deliverer who created a positive learning environment for staff to explore difficult issues. I enjoyed the session and will use range of strategies from the session. Thank You."
Kym Moore, Quality Development Manager, South Leicestershire College

"Barry was animated and humorous. I got a lot out of today. Des Lynam meets Derren Brown."
Gavin Searle, Construction Lecturer, South Leicestershire College

"The trainer was fantastic - very coherent, knowledgeable, experienced, charismatic and funny! He covered everything I was curious about. The training was informative and relevant. Keep up the good work!"
Tom Hughes, Music Technology Technician, Coulsdon College.

"Gave a clear insight on how to manage behaviour more effectively. It has been helpful at the start of the year to consider behaviour management. The trainer is clearly very knowledgeable and experienced - a seasoned practititioner. It was an effective training day which gave me lots of useful tips on how to manage behaviour."
Sarah Hammett, Totton Sixth Form College

"The training gave you a taste for more information. Barry was very approachable, entertaining, reflective and intuitive practitioner. Barry enjoyed learning himself this helped him to encourage learners to learn and maybe his experiences had helped him understand the hurdles and barriers that prevent learning from taking place. I could identify with him and feel we need more practitioners like Barry to encourage learners with low self esteem to succeed."
Cathie Lowe, P/T Beauty Lecturer, Cirencester College

"Fantastic session which gave me a better understanding. The trainer was enthusiastic and very knowledgeable. Really enjoyed it! Just the right length, fabulous course notes to read though and a great deal of knowledge by the tutor."
Sara Hawtin, University of Derby

"It gave an enormous amount of food for thought. The trainer was warm, genuine, knowledgeable and highly experienced."
Catherine Parker, Library Facilitator, University of Derby

"A session crammed with useful information about safeguarding. Chris Sweeney was very pleasant and easy to listen to, handled a difficult subject with confidence and sensitivity."
Alice Wright, Lecturer, University of Derby

"The training was a really creative and thought provoking session using humour and engaging tasks where you left wanting more. Excellent. Paul Dix was a fabulous, entertaining guy who established who knew his subject and was reliable and confident in his delivery. Loved the juggling!! This is one of the most memorable training sessions I have ever attended. I am still quoting in my head from this session ..."If you change the way you look at things, then what you look at may change!" Inspiring... Thanks. I will practice these techniques on my own kids!"
Lynne Cheshire, Lecturer Hair & Beauty, Yale College

"I thought the training day was very motivational and inspiring. Paul Dix was interesting, passionate and enthusiastic. I really enjoyed this training day and I would say is one of the best training days I have been on since getting into teaching 6 years ago. The ideas and resources were outstanding and I have developed new techniques that I can use in the classroom to control behaviour."
Delyth Sharples, Sport and Leisure Lecturer, Yale College

"Superb! Lots of food for thought."
Delegate from West Nottinghamshire College

"Most relevant and useful staff development session I have been on - would highly recommend."
Delegate from West Nottinghamshire College

"This session cannot at all be improved! It was excellent! Thank you, very useful!"
Delegate from The Grimsby Institute of FE and HE

"Chris, May I take this opportunity to thank you for such a warm and inspirational delivery on Tuesday 15th March. The buzz around the staff who attended is palpable. For me it was very reassuring to know that we are working in the right direction and I'm sure that our management team will be discussing your input. For us your company involvement was a must as we are great fans of Pivotal and are currently doing your on-line course. Once again thank you it was great!"
Heather O'Donnell, City College Plymouth

"Thanks so much for the training yesterday it was brilliant! Have requested that we see you again we have so much more to learn."
 Di Field, Support worker, Exeter College

“The most beneficial inset I have attended - Was both informative and enjoyable. Relevant, useful and interesting. Paul was outstanding and engaging. Well done - you deserve a gold star!”
Delegate from St David’s Catholic College

“The training was invaluable and I learned a great deal of practical tips. Paul really helped me to see how much emotions get in the way of classroom issues, and how the rational approach is the most effective one (and the least stressful).”
Paul Johnson, Teacher of RE and Philosophy, St David’s Catholic College

“Paul Dix is a superb communicator and charismatic deliverer.”
Sue Dawson, English Dept. TA, Portslade Community College

“I thought it was excellent and I learned a lot. The training was effective, educational, enlightening and fun. I found Paul to be professional and entertaining all at once.”
Karen McPherson, Art and Design teacher, Portslade Community College

“Excellent manner and delivery - captured our attention start to finish. The training was educative and fun. Paul Dix should go into stand up. It was the best session I’ve received at the college in the 3 years I have been here.”
James Fleming, Sports Lecturer, Uxbridge College

“It made me question my behaviour in the classroom and how sometimes I react negatively to certain students. The trainer, Paul Dix, was very well prepared and used a variety of props and activities to engage attention. Excellent! One of the best training sessions that I have ever attended.”
Ann Benahmed, ESOL Lecturer, Uxbridge College

“A thought-provoking and beneficial experience. The trainer, Paul Dix, was knowledgeable, interesting and full of beans!”
Suzan Donnelly, Associate Lecturer, South Eastern Regional College

“Paul’s passion for the topic was infectious.”
Tutor from University of Ulster

“I really enjoyed the training and would use practical elements of the training with my own group now. The classroom management theories are win-win for teacher and student, so no one feels hard done by. Paul Dix is very energetic and charismatic, obviously has a huge knowledge of the subject and young people.”
Leon Hughes, Prince's Trust Team Leader, University of Ulster

“Rarely do E "enjoy" an inset but this was gave food for thought. Entertaining, motivating and full of good ideas. Thank you, a worthwhile day!”
Delegate from St David’s Catholic College

“Brilliant. That what I was waiting for. Fantastic teacher who I never had.”
M.A Dawid Kowlaski, St David’s Catholic College

“Barry Stay is an excellent communicator, with a wealth of experience. I am glad that I put my name down for the training.”
David Crouch, F/T Lecturer/course leader working with adults with learning difficulties/disabilities, Amersham and Wycombe College

“The training was a realistic look at the tools we can use within our teaching. Chris was refreshing as he could call upon his own experiences. This training is very important as we have to deal with situations daily.”
Maria Rimmer, Course Team Leader College Start, Liverpool Community College

“The training was very effective and introduced the thinking behind RJ positively. Chris is an excellent trainer, knowledgeable and professional with personal relaxed style. All Pivotal training at PCC I have attended has been excellent and very worthwhile.”
Sue Dawson, English Dept. TA, Portslade Community College

“The training made you think about your self and time, giving ideas to resolve. Barry was pleasant and easy to listen to.”
Pat Pasek, Assessor Coordinator, Stourbridge College

“A confident and good humoured delivery made this a memorable day in the middle of half-term.”
Tony Woods, Lecturer 1 in Construction, City of Bristol College

“Highly effective and focused on our needs. The trainer was knowledgeable and reactive with good anecdotal. Very worthwhile and I am more confident in my role now.”
Andy Wilson, Special Projects & Enterprise Manager, Salford City College

"Just to say a very big thank you to you and Paul for the event at Hereford on Friday. I have spoken to one or two of the attendees who were really positive about the whole day, and how it will change their approach towards behaviour and affect their professional practice for the coming academic year."
Bev Parry, Administrative Assistant, Education and Development, Walford and North Shropshire College

"I was very happy with the service provided by Pivotal in the build up to the day and was exceptionally happy with the quality of delivery from the trainers."
Edd Brown, Staff Development Manager, Weston College

"I was delighted with the training and am looking to forge a strong and continued relationship going forward."
Mark Jones, Head of Teacher Development, Filton College

"I was very happy with the organisation and delivery of the Taking Care of Behaviour course. Everything was handled in a professional manner. The thing that I was most pleased with was the level of expertise demonstrated by the deliverer, Chris Sweeney. He really knew his subject and was very adept at teaching, so the group benefitted a lot from the experience. I am currently in touch with your sales department, and hope to be able to plan a session for our Admin staff in the future."
Fiona Joy, Lead Teacher (Learning Support), Hull City Council Training

"I was on the Active Maths day which you ran at Northampton College a couple of months ago - I learned so much that day. I thought you would be interested to know that since attending your workshop I have a new job. I had to do a micro teach as part of the interview process, and I used one of the activities you showed us on the day. I am convinced that's what swung it!
The Active Maths session which you held for us, and Paul's session on behaviour management have been two of the most influential training events I've attended since becoming a teacher 4 years ago. Thanks again."
Cathy Summerside, Functional Skills Lecturer, Tresham College

"Well-presented and enthusiastic trainer was motivating and gave helpful hints with regard to behaviour in the classroom."
Delegate from Barnet College

"It was a wonderful course, extremely well-presented. The main strategy I learnt was not to worry about what the students said."
Delegate from Barnet College

"I attended a Managing Challenging Behaviour workshop with a dynamic and inspiring teacher/trainer, Barry Stay. He is a real expert in his subject and we all gained a lot of practical ideas that we can put into practice in the classroom and share with our colleagues. A truly enjoyable and memorable day! Thank you very much!"
Julie Collingwood, Curriculum Leader, Subject Specialist, Teacher Training, Brooklands College

"I have always received rapid and courteous responses to any requests and have been made to feel a valued client. The day went fantastically well, Barry managed the session brilliantly and I can do nothing but praise his delivery and content. The feedback from delegates was extremely positive and I look forward to working with Pivotal again in the future."
Sheila Thorpe, Staff Development Manager, Chichester College

"Like the Behaviour Show we originally went to see as a small Senior Team of staff, the INSET session was excellent. The staff were very pleased to have this as part of their CPD programme."
Isabel Hack, Vice Principal, Hartsdown Technology College

“Ollie Frith is an energetic and engaging trainer – just what you need on a training day before Christmas!”
Laurence Took, Quality Improvement and Professional Development Manager, Curriculum Manager Teacher Training, South Devon College

"Very thought provoking! Miller is knowledgeable and entertaining. Because of his experience with SEBD pupils he was the ideal trainer to deliver to our schools as he really understood our issues."
Claire McAlonan, Office Manager, Woodlands Community Primary College

"Pivotal’s Assessment model makes what we have to do human"
Jonothan Neelands, Senior Lecturer in Drama Education, Warwick University

"We hope that you found the experience as beneficial and rewarding as the trainees. Their responses have been very positive and appreciative of your expertise and experience." 
Simon Spencer, PGCE Secondary Course Director, UCE Birmingham

"I felt so at ease, well-fed, motivated and inspired - a great opportunity to reflect on my own practice. I got the Taking Care of Behaviour book and read half of it on the way home!"
Mel Heale, St Anselms College, Birkenhead

"On a course I was told that students have an in-built 'Bulls**t Detector' - so have I, which is why I liked Paul's style - honest and real."
Vicky Wilson, Queen Alexandra College, Birmingham

"Down to earth, real methods of dealing with this behaviour issue in the classroom. Inspiring!"
Jayne Edwards, Academic Leader, The College Ystrad Mynach

"I found the training very interesting and it will assist me with implementing policy in an informed manner. The trainer is very knowledgeable with an inclusive manner of delivery. One of the best PD day training courses that I've taken part in."
David Stephens, Further Education Sports Co-ordinator, Ludlow College

"I was dreading three hours in a workshop but this time went quickly as Barry made it so interesting. He is an excellent presenter and stimulating. Superb in that he knew his 'stuff' and presented it in a witty and interesting way. Relevant content."
Elizabeth Gould, Teacher, St Brendan's Sixth Form College

"The training is educative in the sense that it gives ideas of how to handle some challenging behaviour in the class. Paul Dis is very resourceful, active, and he has the knowledge of the subject matter."
Adefunke Ewedemi, Science Teacher, LSN Learning

"The training was well structured to meet trainees and teachers need. Paul Dix was well organised, he had very well planned session. I liked it first because it gives me a chance to speak to other teachers, and learn from their experience."Shereen Nouri, Trainee Teacher, LSN Learning

"The training was excellent, informative inspiring and helpful. Chris Sweeney is funny, relaxed well informed and inspiring."
Nicki Luscombe, Communication Support Worker, Skelmersdale and Ormskirk College

"I enjoyed this training immensely. It was outstanding, interesting and delivered beautifully. Chris Sweeney was engaging, humorous and very knowledgeable. I would like the trainer to be given feedback that all the staff trainig session I've ever had in 15 years this was by far the best - thank you!"
Denise Tyrer, Student Admissions Co-ordinator, Skelmersdale and Ormskirk College

"A potentially difficult subject delivered with humour and common sense. Bill was engaging and knowledgeable. I was very impressed that the training was tailored to meet the needs of our school. Staff were very enthusiastic at the end of the day and were keen to put into practice some of the many 'tips' which were given during the training."
Carmen McDonald, Assistant Headteacher, Foxford School and Community Arts College

"It was the best INSET we have had for at least 2 years! Wide range of resources was provided and engaging activities. It was instantly engaging and enjoyable. Paul Dix: Spot on! Real, relevant, approachable, funny!! It was great to see OUR staff engaging in this most important area. Even the ones I thought may be reluctant to change were clearly engaged. We have a number of staff who need to get with the programme! The World has changed!"
Helen Blythe, Head of Music, Castle High School and Visual Arts College

"Thoroughly enjoyed the course. Paul was confident and delivered the material particularly well. The ideas were simple yet motivating and I will definitely be using the ideas explored today in my teaching. The training was valuable, worthwhile and eye opening. Paul is enthusiastic, confident, well prepared. I thoroughly enjoyed the day and have taken a lot from it. Some things are forgotten in the mundane day to day tasks, this training motivated me to incorporate different ideas into my lesson planning, particularly to encourage all learners to participate in speaking and listening tasks."
Jenny, Teacher, Castle High School and Visual Arts College

"Paul Dix is energetic with great knowledge of the subject area!"
Natalie, Personal Development Tutor, South Cheshire College

"It was a truly engaging session made you think about best practice never be afraid to try something new. Paul was inspired and passionate about his subject which was infectious."
Andrew Charlton, Student Liaison, South Cheshire College

"A thorough, enjoyable, thought-provoking and informative session. Paul Dix is a natural speaker with an entertaining and captivating approach."
Jonathan Tarplee, Personal Development Tutor, South Cheshire College

"An energised, effective emotional intelligence training session. Paul Dix is a talented, gifted and energised trainer."
Bernie McCallum, Personal Development Tutor, South Cheshire College

"A very enjoyable and thought provoking experience."
Jacqui Livingstone, Essential Skills Coordinator, Northern Regional College

"Chris Sweeney is passionate and experienced in his line of work with a good measure of humility that impresses and motivates."
Delegates from Northern Regional College

"Yes thank you - it was worth the effort of trekking through the snow! I like this approach to behaviour management - positive and appreciative. A very positive experience that brings the theory and practice of positive behaviour management together. A motivational whirlwind of positivity. Excellent use of role play, practical demonstrations through video clips and juggling (!) to make points that can be directly related to our practice and our interactions - with colleagues and students alike."
Alison Tonkin, Programme Area Manager for HE, Stanmore College

"Raised many interesting points, though timeframe was too short for proper review of approaches. Paul Dix is confident and forthright, a little too much showmanship perhaps, which may have got in the way sometimes when exploring the substance of the ideas. Entertaining and thought provoking; motivating teachers to focus upon themselves when seeking to change others' behaviour, which is spot on in my view and experience; more emphasis on successful /measurable outcomes in specific educational sites/institutions would have given even more weight to the approaches highlighted in the session and handbook. That said, this was a condensed session from the normal duration, so perhaps a specific half day training session needs to be designed to ensure that only a limited number of things are explored within a reasonable space of time by the trainer/trainees - allowing for future sessions to be run at a later date that build upon the initial stages layout in the shorter session. Overall, very good - and will change elements of my practice for the better. Thank you."
Steve Hannon, Senior Tutor, Stanmore College

"A well informed source of how to deal with any behavioural issues. I learnt quite a significant amount regarding behaviours."
Tonia Dee Meadows, BED: Teaching Assistant, Clarence High School

"The training was relevant and fit its audience well. The trainer immediately put his audience at ease, so that when he asked key questions we felt confident in answering."
Leigh McClure, Head of Learning Family, North Shore Health Academy

"Paul was professional and got his point across."
Diane Lee, Assistant SENCo, North Shore Health Academy

"The training was fun and informative. Paul is gorgeous and knew his subject. What a relief to hear your experience verbalised and realise that others know you as a teacher are responsible for your behaviour which can either support active learning or destroy it."
Janet Wagstaff, Lecturer, South Birmingham College

"Useful and relevant. Paul is experienced and knowledgeable. I have already used a number of strategies talked about during the training - with good effect."
Amanda Morley, Teacher/Mentor, South Birmingham College

"Mind thought changing. A breath of fresh air. The training day was very open minded, and was not dictated too?"
Paul J Boyer, Senior MGL Sports Science Lecturer, South Birmingham College

"Enthusiastic, engaging, knowledgeable and captivating!"
Leanne, Main Grade Lecturer in ESOL, South Birmingham College

"The energy of the speaker made one feel motivated to change, hopefully for the good. how you treat students. It must be one of the few staff development evenings that has kept me fully focused for 2 hours."
Delegate from Queen Elizabeth Sixth Form College

"Charismatic and very like Michael MacIntyre!"
Julie Vickerman, Lecturer, Queen Elizabeth Sixth Form College

"An excellent bite-sized session on motivation."
Jane Spellman, Librarian, Queen Elizabeth Sixth Form College

"Paul had so much energy which transferred over to me that I couldn't wait to get back in the classroom and try out his suggestions."
Val Hobbs, General Studies Teacher, Queen Elizabeth Sixth Form College

"I enjoyed all aspects very much. I recognised my own limitations within my knowledge of student behaviour and recognised appropriate responses and changes to make."
Rachel Jones, Full time lecturer Beauty/Therapy, Bridgend College

"The training day was one of the best I have experienced at City College Plymouth, Chris Sweeney made the session thought provoking and relaxing without feeling the need to make the trainees perform like monkeys as other sessions do, i.e. making people introduce themselves, making people do 'role' playing activities, I think Chris understood that 99% of people do not want to be put on the 'spot' at a training day and he delivered the subject perfectly with the trainees participation on their terms."
Michael Coombs, Learning Support, City College Plymouth

"It was an excellent course that confirmed how important the concomitant curriculum is in the achievement of learning. An excellent example of diversity in learning. Chris was highly motivated and very down to earth. I have recommended a further training session for our College on our next training day. It's great to have added support to the in-house initiatives and developments."
Heather O'Donnell, SLSA, ALC, City College Plymouth

"I thoroughly enjoyed the course and emailed the college principle to say how brilliant it was. The training was excellent and gave you hands on stuff you could use immediately. The trainer was cool knowledgeable and charismatic as well as approachable. I wish I'd had this training a long time ago the time just flew past for me. I went home to read the hand-out and ordered some books the one by Bill is brilliant. I'm really excited and grateful about what I've learned. Thank you so much!"
Dennis Royston, Pickerill Professional tutor in Electrical Installation, Darlington College

"Very charismatic with obvious up to date knowledge."
Julie Davison, Student Support Manager/Safeguarding Deputy, Darlington College

"I definitely enjoyed this course, the speaker was very informative and delivered it superbly. With the right amount of understanding."
Delegates from John Henry Newman Catholic College

"Light hearted but serious. Got the points across well."
Sean Page, Student Services Coordinator, John Henry Newman Catholic College

"Rewarding and thought provoking! This has been the answer to my prayers: I can now move forward and develop effective Safeguarding procedures within school. The trainer is just what we needed: approachable, informative and provides lots of practical ideas."
Claire Webb, Head of Student Services, John Henry Newman Catholic College

"Training session which was interesting, relevant and needed. A subject that all teachers need to take on board. Chris Sweeney is an effective communicator that motivated his audience. Thoroughly enjoyed the session. Thought it was delivered very well and the subject knowledge from the trainer, helped highlight the things we can be doing to help teach and manage behaviour in our classroom. I also thought the material was very interesting and well presented."
Cheryl Plume, Senior Lecturer, Lewisham College

"I thought the training was excellent and couldn't say that there was anything about it that I enjoyed least. It was excellent; it inspired and motivated me for the coming term and made me reassess and make changes to my classroom management. Chris was interesting; made very good judgements on pace and used appropriate mix of personal anecdote and professional views. I think this training would benefit all staff in this institution - an inner city FE college."
Susan Allen, Lecturer, Lewisham College

"The training was exciting and enjoyable, really informative. Paul Dix is knowledgeable and able to communicate with many different people from different backgrounds."
Kerry Pickering, Mobility and Independence Teacher, Three Counties PDP

"The training encouraged us to proactively come up with solutions that we know can work, rather than be told potential solutions that probably won't work. By far the best training I have received while at the college. It really helped me to think in a different way about how to approach the issues we are faced with on a daily basis, and how we can react appropriately to the situation, rather than get stressed! Even if you only talk to one student a week, you need this training!!"
Rachel Coleman, Careers Assistant, Chichester College

"The training made you think about all the errors you make when dealing with students! I enjoyed the day and the activities we had to take part in were good, tend to dread activities at such events as they tend to be team building type things - YUCK! These related to the theory of the course so were useful."
Kim Mcintosh, Lecturer, Angus College

"It was a very worthwhile training. The trainer is a knowledgeable man who delivered session with enthusiasm. The training let me see tried and tested practices - this is what I need to help me with my job. It was great!"
Amanda Craig, Learning Technology Suite Officer, Angus College

"I always look forward to Pivotal development days and you never fail to deliver. This session was fantastic, there were times I felt the trainer had read my mind. It is fascinating and inspiring to be part of a large session with a softly spoken trainer who kept me engaged and inspired throughout. The session was well structured and kept me engaged at all times. The subject was relevant to my work at this moment. I loved the short activities within the session and the information pack, inspired by the trainer and would love to have had a video of the session so I could refer and watch back later. Thank you!"
Joanne Maher, Lecturer & Course Leader, Skelmersdale and Ormskirk College

"The trainer, Darrell Williams, was very in tune and amusing. I have gained a great insight into what I should do and also what I do. I'm going to get a book."
Hazel Matthews, Course Leader for 14-16 provision, Skelmersdale and Ormskirk College

"The training was practical but also entertaining. Chris is engaging, empathic and knowledgeable."
Roberto Palma Forjan, South Thames College

"Had an excellent day of training. Darrell was an inspiring trainer."
Nigel Evans, Lecturer, Stoke on Trent College

"The session was excellent. I have been on behaviour management training before and some of the ideas were revisited but I did come away with many new ones. Chris delivered the training with enthusiasm and obviously enjoyed the session too. He was aware of audience participation but did not put anyone on the spot causing embarrassment. I came away from the training feeling refreshed and confident that I could put all of the ideas into practice. I would certainly recommend this training to anyone working with students and I hope we can have more of this kind of training in the future. Thank you, an outstanding training session."
Lorraine Wilson, Course Tutor - Level 2 Childcare and Education, North East Worcestershire College

"The training gives me some tools to work with in a potentially difficult area. Thoroughly enjoyed it. Came away knowing that I can use a lot of what I was taught. Chris was very likeable and obviously knew his subject well."
Chris Cruickshank, I.T. Lecturer, North East Worcestershire College

"The training was detailed, enjoyable and useful. The trainer was lively, engaging and had an excellent subject knowledge."
Clare Duffy, Head of English, Uppingham Community College

"The training was down to earth, real methods of dealing with this behaviour issue in the classroom."
Jayne Edwards, Academic Leader, The College Ystrad Mynach

"The training was stimulating and motivational. Barry is a performer."
Steve Butler, Teacher of Maths and ICT, Royds Language College

"I can honestly say this is the best inset training I have ever received. I wish I had the ability to deliver the way Darrel did. Truly inspiring and has impacted well through the school."
Edward Pearse, Teaching Assistant, Heanor Gate Science College

"This was an inspiring and relevant training session, with good materials and practical activities for the delegates. The trainer was personable and friendly with good humour and he presented his session with clarity and ease. Darrell Williams presented the session very well: he was professional yet accessible and used good anecdotal stories to enhance his training."
Julie Walker, Head of Performing Arts, Heanor Gate Science College

"Darrell delivered in an enthusiastic and punchy style. He is an experienced facilitator. The training helped me to explore research around belief and engagement."
Rebecca Martin, Tutor, Calderdale College

"This training was very effective in highlighting the current issues of motivation."
Mayamin Altae, Tutor, Calderdale College

"The training was thorough, practical and intriguing."
Katherine Bowen, Sports Lecturer, Calderdale College

"The course presented a useful way to approach negative classroom behaviour. It stresses the importance of allowing mistakes into the learning environment. Too often we focus on students "giving the right answer." Fear of not being able to supply this is demotivating and makes learners risk averse. Unfortunately the same is often true for teachers. We sometimes avoid attempting new approaches because we're afraid we'll fail. I think this course has encouraged me to take more risks myself and encourage my students to do the same."
Anna Best, Lecturer in English as a Foreign Language, Calderdale College

"I really enjoyed the session; it encouraged thinking about behaviour and helped staff to think about both the positive and negative behaviour taking place in school."
Helen Downing, Head of Learning Support, South Holderness Technology College

"This training answers a lot of questions about behaviour and illuminates a way forward. Paul (Michael McIntyre) is a very knowledgeable person with great insight who know how to capture an audience and plant the right ideas to develop. This was an excellent day. As mentioned before a lot to gain from the training. I would say an area to improve would be getting the people to do more behaviour orientated activities and small group sessions or workshops to follow."
Ali Javed, Science Teacher, South Holderness Technology College

"An interesting way of defining and dealing with misbehaviour. Paul Dix is good at captivating the audience and making the training interesting. He gave you ideas of dealing with behaviour in unusual yet effective ways. I also enjoyed the group tasks."
Danielle Smith, GTP student, South Holderness Technology College

"Engaging delivery, covering sometimes challenging topics to give resources and skills to practise. Barry Stay has an amusing and personable style of imparting experience and with the right amount of challenge and support. I thoroughly enjoyed the day. There was a balance of theory and activity work centred around an agenda of improvement. Thank you."
Delegate from Westergate Community College

"An amazing insight to behaviour management! Paul Dix is a great person with experience - very inspiring. This was a great session one which I felt very inspired from - lots of information and advice. When I left I though wow - I want to do that. I think all of the staff, including teachers and senior staff, should attend this session - not just the teaching assistants - then at least we would all be doing the same thing."
Helen Mornington, Teaching Assistant, Sidney Stringer Academy

"Paul Dix is hilarious. He really knew what he was delivering. It was the perfect time and perfect training for me. It was so, so helpful. It has really changed my way of thinking, style of teaching as a PGCE student. More importantly it has changes me as a mother."
Ivy Wilson, PGCE Student at Maryvale Institute, Sidney Stringer Academy

"The training was well structured, good timing, full of fun and knowledge. It was very useful and I enjoyed the training and gained valuable knowledge from the training session. The trainer is excellent, friendly and knows his subject."
Faadumo Xussen, Part - time tutor, Westminster Adult Education Service

"I absolutely enjoyed the training. Even the immense challenge involved in juggling balls (translating the theoretical comprehension of principles into a physical task). Thought provoking and dynamic challenge. Ollie Frith is dynamic, passionate, engaging and an inspirational juggler."
Library Assistant, Bsix Sixth Form College

"I liked everything about the training - first training session I have had that I have totally been riveted to! Riveting, wealth of information and an enjoyable experience. Excellent and outstanding presentation! Due to starting up a Behaviour Intervention Group, I found this course extremely helpful. I discussed our situation with Paul at the end of the training and will be in contact in the future regarding possible further training and guidance."
Jo Knaves, LSA, Hartsdown Technology College

"I found the training very refreshing when compared to other training sessions that I've been on. It was such a relief not to have to listen to someone reading their power point. The trainer was very entertaining."
Delegate from Hartsdown Technology College

"It was fun, interactive and an entertaining training. Ellie Dix is interesting, intelligent and confident."
Hannah Perkins, Learning Advisor, West Herts College

"I teach Adults with learning difficulties so always teach active practical learning. I was surprised how many teachers had not thought of this teaching method, so I hope it will happen now. Ellie Dix? How I aim to be."
Lesley Walsh, Tutor Foundation Studies, West Herts College

"The training was inspirational and used very simple resources. Ellie Dix is knowledgeable, personable and an excellent communicator. I'd happily do it again."
Janet Butler, Main Grade lecturer, South Birmingham College

"One of the best training session I have attended."
Hilary Underhill, Programme Co-Ordinator, South Devon College

"Ollie had obvious enthusiasm for the subject."
Karen Squire, Travel and Tourism lecturer, South Devon College

"Ollie Frith is professional, knowledgeable with good presentation skills while hitting his aims and objectives."
Marie Jones, Hairdressing Lecturer, South Devon College

"The training was informative and relevant. The trainer was very experienced and interesting."
Jo Shilling, Learning Support Assisstant, MidKent College

"Entertaining upbeat experienced and knowledgeable."
Michelle, LSA, MidKent College

"Barry Stay is empathetic, humorous with vast valuable experience, easy to listen to. One of the most valuable, enjoyable training sessions I have ever attended."
Sue Cooper, Senior Lecturer, MidKent College

"Excellent, excellent, excellent!"
Margaret LRC Medway, MidKent College

"Fun, enjoyable and covered a serious issue in a 'can do ' way."
Lyn Parr, Teacher, Riverside College

"Well thought out delivery, with obvious very good background knowledge. It altered your way of thinking when first addressing situations and giving the knowledge to prevent situations from occurring."
Vicky Samlofski, Additional Learning Support Admin, Riverside College

"Paul Dix was effective in the delivery and made the session fun and interactive."
Pauline Naughton, Additional Learning Support, Riverside College

"The training was a refreshing and innovative take on theories that are pretty much old hat. Paul Dix is easy to feed off his energy - I am truly inspired by him! As soon as I came home from the training I emailed all of my peers on my PGCE course to tell them about the course. I personally think you should endeavour to go into universities to talk to students doing PGCE's. We sit there day after day in boring mind numbing lectures (which we've already experienced in the 3 years of our degree, and 2 years of an MA for myself!) but this course was a refreshing change - it woke me up. I listened and learnt more than I have the entire time I've been doing my PGCE Thank you so much, you made sense of everything I've just been 'taught' in my DETL's. I wish I could have been your student Paul, I would no longer be a B/2:1/Merit student - I would be achieving my full potential! Your students are very lucky!"
Chloe Hynes, Trainee Art Teacher, Riverside College

"The training got you involved very quickly. Darrell is nuts and energetic! Found the session extremely useful and liked the way that techniques were used within the session which demonstrated their effectiveness. I got a lot out of the whole day. Thank you!"
Mandy Seldon, Lecuturer, City of Bath College

"I fully enjoyed the course. The course was very exciting and varied, I believe the tips I gained from the training can be used in real life practical situations. The course was excellent, I really enjoyed how the trainer implemented tasks for the groups to complete. Every thing the trainer said always related back to the topic. He was a delight to listen to and kept the trainees glued to the session. I also loved the drama the trainer used, something which I had never seen used before. I believe everyone should have been involved in behaviour training, because learning about the behaviour of children is a life long process. Even if you do not directly work with children, the tips learnt I believe are invaluable."
Caph, Receptionist, The Limes College

"The training had me on the edge of my seat wanting more. Paul gave me the tools and good understanding of how I could deal with certain student I work with them."
Ester Morgan, EPW, The Limes College

"The most entertaining and genuinely helpful training session I have ever attended! Paul Dix is a showman who has his audience hanging on to his every word. The training day was yesterday and I have already started to put the ideas into practice with great results."
Christine Mitchell, Lecturer in Hairdressing, South Eastern Regional College

"Thank you very much for an excellent day of training."
Heather, Lecturer in Sociology, South Eastern Regional College

"This was a very useful & informative lecturer orientated training session. Paul Dix is clearly a behaviour management genius. This was a very enjoyable, interesting and informative session. I've been at SERC for 6 years and done countless staff development days. This rates as the very best by far. Thank you Paul."
Alan Simpson, Sports Lecturer, South Eastern Regional College

"It was an interesting, thought provoking and enjoyable session."
Louise Judge, Maths Teacher, Isle of Sheppey Academy

"The training was very useful and made you think about changing the simple things. Absolutely brilliant, the best course I've been on so far! Paul Dix? What a fun, and enthusiastic man."
Louise Robinson, Trainee Teacher, Cumbria Primary Teacher Training

"Totally amazing! Do not miss out. I arrived think 'not another behaviour lecture'. I left on a high, totally buzzing. He was amazing on making it clear and easy to follow his direction. Thank you."
Nickie Jones, Trainee Teacher, University of Southampton

"It was brilliant! A fantastic training session that was informative and memorable. Paul is inspirational! He made so much sense. I immediately wanted to go back to work to share what I had learnt and to try out some of the techniques. At dinner afterwards two of us who had been at the training sat talking about it and how it would work for us at our schools. We were there for 3 hours just talking about that!"
Tarah Fowler, HLTA, Ringwood Junior School & Student- BA (hons) Education & Training (QTS) Southampton University

"I immensely enjoyed the course. I actually had fun!! It was a realistic and practical approach to behaviour management that works. Paul is entertaining, informative and honest. It was a breath of fresh air to have such an enthusiastic and passionate lecturer. I especially loved the practical aspects and the hand-out booklet was great."
Amee Plumb, Primary PGCE Student, University of Southampton

"It was a fabulous training: real context and entertaining therefore rememberable. We only had a 2 hour session, it went so fast could easy attend more if time allowed."
Zara Wilde, Deputy Manager and Trainee Teacher, University of Southampton

"A witty and entertaining journey through the challenges of FE. Bill Gribble exudes empathy for both learner and teacher, and he presents the case for a positive approach with a wicked sense of humour. I thought Bill Gribble was excellent; perhaps that was because I was so relieved to hear someone in authority expressing my thoughts so eloquently. Thank you, Bill."
Francesca Jay Williams, FE Lecturer, Skills for Life, New College Stamford

"Bill Gribble is my new hero."
Adam Beral, Team Leader for Animal Studies, New College Stamford

"I just wanted to take the time to say a big thank you to Paul for his talk at Brighton University this morning.  I must say that it was the best lecture I've been to not just due to Paul's engaging and entertaining nature but because of the practical and logical advice that he gave us.  I came away from the lecture feeling thoroughly inspired and can't wait to start putting Paul's tips into practice."
Steph Hancock, Brighton University

"Just wanted to share that our day yesterday and the productivity today has been amazing. Darrell Williams was inspirational and a day wasn’t long enough. Whatever you paid it was well worth it."
Delegate to Rosie Douglass, CPD HR, Midkent College

"Engaging delivery by an experienced and knowledgable tutor"
Melissa White, Regional Quality Co-ordinator, Intraining Ltd

"Lots of food for thought on the day - particularly around the grey areas of safeguarding"
Tracey Taylor, Regional Manager, Intraining Ltd

"Re-motivated and inspired me to get back in the classroom, take charge and teach"
Kerry Broster, Foundation Learning Tutor, Total People

Ollie Frith was "enthusiastic, knowledgeable, dynamic & well prepared"
Liz Clack, Project Manager, Total People

"I could have listened to Miller all day , he was very knowledgeable and had such an understanding of young people. I found his training so inspirational" Lorna Young , Learning Mentor, Salford City College
"Motivating ideas to help with poor behaviour"
Rose Armson, Learning Mentor, Salford City College

"Thought provoking and inspirational"
Sue Graham, Teaching and Learning Manager, Midkent College

"Very inspiring"
Andy Font, Lecturer, Midkent College

"An absolutely cracking day which has given me the tools to continue my passion toward being a learning mentor"
Alan George, Senior LSA, ATL

"Many thanks, Paul. You gave me the tips I needed to make my lessons work more effectively."
Sabrina Natta, MFL/EAL teacher, ATL

"I liked the emphasis on anecdotal situations within school that all could identify with and the fact that all staff could access these methods freely without the need of many resources or preparation. I experienced good results immediately."
Jeannette M, LSA, ATL

Online Courses

"I found it good that staff I work with were on the course at the same time so we were putting our new found knowledge into practise in the classroom together and consistently."
Lesley Whitaker, Teaching Assistant, North Shore Health Academy

"At first I was a little sceptical about the course, however as the course went on I found myself being drawn in and really being reflective. The course has certainly made me reflect on my practice. Well done."
Mr Chris Rea, Head of Inspiring Healthy Minds, North Shore Health Academy

"The course was significantly valuable. It has helped me to improve my own behaviour and definitely will help improve the behaviour of our students in the coming days."
Chiranjibi Paudyal, Teaching Assistant, The Bulmershe School

"I found the course enlightening. I would recommend the course to any teacher working in difficult circumstances."
Paul Johnson, HOD Religious Education, North Shore Health Academy

"Sensible and practical advice presented in an accessible manner. Many of the tactics produce "quick wins", with students, others remind us of things that take a little more effort and upkeep, but that build into a positive spiral of behaviours and relationships. Lots of new ideas and tips alongside affirmation of tactics that many people are already using successfully."
Sandra Brannan, Course Tutor with NEET learners, Carlise College

"Absolutely brilliant!! Wonderful to see such practical help for dealing with difficult, challenging learners. Really down to earth useful strategies to use - I would recommend it. It will save a great deal of stress and soul-searching in the coming Academic Year. Also reassuring to know that I'm not on my own in this and that other teaching staff have similar challenges to my own. Thank you."
Teresa Rayson, Functional Skills Lecturer, Carlise College

"I think this gives you a better understanding of behaviour and how to deal with it without feeling frustrated."
Sue Smith, Head of learning family, North Shore Health Academy

"The course has given me a different way of thinking and dealing with situations. I already use some of the strategies that were mentioned but I still found it very useful."
Fahima Khan, Chemistry teacher, Claremont High School

"Very good value for money indeed, and lots of support if needed and great feedback on assignments, all done very quickly and effectively. I really enjoyed the video downloads from Paul, as well as other useful inclusions from YouTube. I really loved the Vicki Pollard spoof, because it is just so realistic and we all know a "Vicki" personality!! Really funny, but the Tutor just kept on the subject and was not swayed at all - brilliant example!! More please!! Some more humour please!! I know that behaviour management is a serious business but the Vicki Pollard spoof made me laugh out loud but I was also able to relate it - as were my work colleagues when I showed them the spoof."
Susan Dalgarno, Additional Learning Support Tutor, Eastleigh College

"Pivotal has been a great aid which has improved my knowledge, understanding and confidence of recognising, managing and dealing with challenging behaviour. The resources have been beneficial and enjoyable and have given me new strategies to use in the classroom. Thanks Pivotal."
Hayley Wemyss, AST / ESOL lecturer, Stoke College

"I have made sure I saved the points for behaviour so I can refer to them it has helped me reflect on how I manage behaviour and given me a new outlook."
Taking Care of Behaviour online course delegate

"Awesome stuff! The way Paul Dix kept me engaged on the videos with his different perceptions and well-humoured comments, was like a hook to the next lesson. I liked that I was able to save a .pdf copy of almost everything, so I could print and take it with me to work. Great value for money. Thanks a lot!"
Janaina Roberts, Music Tutor for Blackburn with Darwen Curriculum Support Service

"I found the video transcripts very easy to watch and listen to. There have been some key things that will stay in my mind, to help me to always stay persistent and focused with behaviour management."
Helen Campbell, Teaching Assistant

"I felt the course was of great benefit to myself as a support assistant as I can use the strategies that I have learnt to take some of the more challenging students away from main group and work with them myself without relying on the tutor."
Taking Care of Behaviour online course delegate

"I’m so pleased to have passed this course! It is a very valued certificate in my current role and although lengthy, I really enjoyed the tasks.
I have to say it has helped me a lot and I have seen a difference in the students I work with. Incidentally, the boy in my case study made it all worthwhile at the end of term when he turned to me during an ICT lesson and simply said 'You’re awesome Miss!'. I answered by saying 'Well, you’ve helped me too and it shows that we can learn from each other. Never be afraid to ask for help - you know I will help you if you need me to.' He said thank you and beamed!"
Lynne Garraway, The Dukeries College

"I thought that the content of the safeguarding course was by far the best and the most in depth content I have trained with in my 10 years of teaching. It was very informative and some of the content was new information for me which was a surprise. There were a few technical problems along the way but Ellie was super efficient and they were dealt with immediately. It was great to be able to study at my own pace and complete the course around existing commitments.
Overall the safeguarding training was an excellent course which I would highly recommend to anyone."
Sarah Daniels, Coventry

"I just wanted to say how much I enjoyed the course and how useful and insightful it has been . Without sounding incredibly cheesy it really has been the most useful developmental course I have undertaken for many years. Please share my thoughts with the team. I was thrilled to receive my certificate and am considering taking on a masters. Once again many thanks to Pivotal, its been great."
Caroline Glorioso, Curriculum Manager for Business and Teacher Training, School of Business and Professional Studies, South Nottinghamshire College

Books and Tips

"This book [Taking Care of Behaviour] is comprehensive and practical and provides teachers with immediate help in dealing with disruptive behaviour... [Paul Dix] manages to address the issues and offer workable solutions that leave you wondering why you hadn't tried it before; such is the simplicity of his advice...This book offers a concrete plan of action based on techniques of self evaluation and social interaction. This is highly recommended reading for NQTs and has much to offer even the seasoned practitioner; it provides simple clear advice on how to be the 'best' kind of teacher."
Gillian Long, TES Website, Jan 2008

"Helpful advice on involving parents and managing extreme behaviour...Sensible, consistently practical and reassuring"
Taking Care of Behaviour Review, Times Educational Supplement, May 2007

"This is such a comprehensive book and very readable. It's clearly laid out with a consistent format and an index, which makes it easy to find specific and relevant information. With meaningful quotes, clearly defined anecdotal examples, actions to take, exercises, key ideas if you just want a quick pointer and action plans it ticked all the boxes for me. The approach is so reasonable and pupil centered and all about relationships. I also like the way it examines teacher behaviours and it made me reflect on the messages many other aspects of my school were giving to children. It has made me much more conscious of my ability to control situations. This book is a really useful working tool with space for notes and stuff on the CD to print out to support positive action."
Zofia Karol, Landford School, Wiltshire, England

"…senior staff and TAs…were all very impressed by the idea of a book specifically for teaching assistants"
"I definitely think that there is a need for this book to aid the teaching assistant, both in and out of the classroom"
"I very much enjoyed reading Paul’s book and was totally engaged throughout"
"If only Paul’s book had been on the shelves…when I was appointed to my current post"
Comments from Preview Reviewers of Taking Care of Behaviour: A Learning Support Assistant's Guide

"Your Behaviour Management Tips have been wonderful and immensely helpful to me. Thank you"
Cyprian Alozie, Teacher, Egypt

"Thanks so much for all the useful and wonderful tips so far. I am putting them in practice and they are working really well for me."
Stellamairs Etor, French Teacher

"Thank you for your excellent series of newsletters – as a Senior Leader in a large secondary school I have been able to develop and share much of your good practice with colleagues. As a result I have had some very good feedback and witnessed for myself colleagues using these strategies. Please pass on my thanks to Paul."
Darren Priestley, Assistant Headteacher, Anglo European School, Ingatestone, England

"Just wanted to send an email to say thanks for the brilliant tips. I've been getting them for a while and saving them and I have just took some time to re-read them. They are fantastic."
Lynsey West, Head of Drama and Media, The Chafford School, Rainham, England

"Just to say thanks very much for the free tips, am finding them really interesting, please keep them coming!"
Amy Clelland, Family Resilience and Advocacy Service, Glasgow, Scotland

"Just wanted to say how brilliant these tips are - thank you!"
Dorothy Reich, Northmoor Trust, Oxford, England

"Many thanks for these. We like these tips so much, we’ve just hired Paul Dix to come and deliver a session at our summer staff development programme."
Lesley Graham, Hertford Regional College, England

"I'm sure you must get hundreds of emails similar to this one however I felt it was important to thank you for your wonderfully helpful website, in particular your blog entries. I work with challenging behaviour full time at a small school for children at high risk of exclusion. I was given a copy of 'Taking Care of Behaviour' by a colleague and found it very insightful, I was thrilled to find that you have a website and will closely follow your blogs. Thank you again for creating such an excellent resource for teachers and learning mentors."
Molly Whitlaw, The Youth Achievement Foundation

"Such an interesting read. These tips are invaluable!"
Charlotte Baker, La Jolie Ronde

"Just wanted to say thank you for all the tips I have been receiving and putting into practise! I particularly find that when I am wanting the class to settle down and I praise a child I see who is sitting ready to listen - the whole class follows suit almost immediately! Really helpful and useful advice - keep it coming and thanks."
Alison Wyllie

"These practical tips are really useful and can be used by all teachers."
Martin Howe, Teaching and Learning Manager, City College of Brighton and Hove

"I've been signed up to Pivotal for about a year now and I would just like to say thank you for all the behaviour and active maths tips you have sent in that time. I also had the opportunity to attend two sessions run by Barry Stay at the Teachfirst Conference and these were both incredibly useful and engaging presentations - thank you very much to you and everyone at Pivotal."
Ben Facer-Childs